Customer Service:

1.678.341.3000

Event Housing Solutions

One process, one confirmation…QMS is your source for seamless event and housing registration.

Housing Software

Powered by Passkey, GroupMAX is used to directly connect with 90% of all hotels and manage reservations and hotel inventories in real time.

Site Selection

Based on your set criteria, our experienced managers can explore multiple cities and hotels to find the best possible location to satisfy all of your upcoming event needs.

Contract Negotiations

Negotiating hotel contracts involves much more than just group rates. We strive to satisfy the needs of your attendees by negotiating tiers of customized pricing, packages for local attractions, transportation, hotel amenities, and low or no attrition penalties.

Inventory Management

Your program manager will manage each hotel’s inventory in real time. By doing this, we can prevent attrition penalties and sold out room types, make adjustments to room blocks, negotiate better concessions and lower group rates, discuss needs for overflow properties, manage sub-blocks, and more.

Event Marketing

We utilize customized marketing tools to maximize room blocks, send registration/reservation e-mail reminders, and to promote local area attractions, special events or hotel services.

On site Management

On site team members will travel to the event to provide continued service for attendee/vendor requests, make/change reservations, generate hotel rooming lists and other reporting, and more.

Customer Service

our registration and housing staff are committed to providing you with the highest levels of customer service. For your attendees we offer a 24/7, multi-lingual call center with 95% of calls answered in eighteen seconds or less and live web chatting capabilities to assist with reservation questions.

PCI compliance

QMS Services, Inc. is Payment Card Industry (PCI) compliant, verified by the Visa U.S.A. Cardholder Information Security Program (CISP).